Why is google.com in the Board Statistics area at the bottom of the forum index?
Google is one of many web crawlers which gather information about the forum, its threads, posts and other content. It does this to keep an up-to-date database. It ensures that new posts are able to be retrieved from within Google's search facilities. This is a good thing.
Why isn't my avatar showing under my username whilst browsing the forum?
Unfortunately the native image host is erratic in its behaviour, and as a result the avatar will appear and vanish at random. To solve this, host the image externally on a service such as Photobucket or Tinypic, and use the direct link provided to set your avatar in the forum Control Panel.
Where is the old Atomic? I want to see the archives!
Version 2.6 of the Atomic forum can be found at http://archive.atomicmpc.com.au/
Why have I seen some of the published articles elsewhere?
Atomic is in a partnership with Custom PC in the UK. Content from Atomic authors are exchanged with content from UK authors to ensure a large range of material can be published on a regular basis. More information can be found here.
I recently bought a subscription and I haven't received my magazine!
There's a cut off time for when a subscription will get the next months issue of Atomic. Sometimes the timing of your subscription means that you will not receive the next issue, and you will instead get your first magazine the month after. If a substantial time period has passed, you should contact the subscription department at firstname.lastname@example.org (Australia) or email@example.com (New Zealand).
Can I get a backorder for a magazine?
Yes. Ring the subscriptions office at 1300 610 765 with your request. If they happen to have no copies of a particular issue, the best alternative is Trademart. You will need 128 posts to be allowed to post in this forum.
I have an issue with something/someone on the forum. What do I do?
Report it via the dedicated '! Report' button located under each forum post. If you have an issue which is not related to a specific thread/post, you can still use one of these buttons, however make it clear that the post you have reported from is not related to your report.
I can't reset my password! What do I do?
There is a known bug when attempting to retrieve a forgotten password. Until this is fixed, the only way to get it reset is by asking a moderator so we can inform the appropriate people. You may have to create an alternate account to do so.
I get logged off my account when I visit the homepage. Is this normal?
If you have elected to remain online indefinitely during login, then no, this is not normal. There have been reported cases of a possible bug which is causing an issue. This is currently being worked on.
I can't access Trademart anymore? Why?!
Recent back-end changes have been employed to prevent members with under 128 posts from accessing Trademart. This has been implemented by associating post count with different member groups. If you look at any of your forum posts, you will see your username, and underneath this will be either 'Lurker', 'Quark' or 'Atomican'. If you are yet to reach 16 posts, you will be in the Lurker member group. Between 16 and 128 posts and you'll be in the Quark member group. If you have 128 posts or greater, you will be in the Atomican member group.
Due to the nature of the forum's auto-promote system, those who were eligible for the Quark or Atomican groups before the back-end changes were made will have to take an extra step to get auto-promoted. If you have between 16 and 128 posts, you will not be auto-promoted until you make a single post anywhere on the forum. This will cause the forum software to realise you're due for promotion. If you have 128 posts or greater, you will need to post twice anywhere in the forum; once to promote to Quark, and once again to promote to Atomican. You should now have access to Trademart.
I can't send PMs anymore? Why?!
You need to be in the Quark or Atomican member groups to send PMs. See 'I can't access Trademart anymore? Why?!' for more information.
Other Information and Advice
o Read the Forum FAQ before posting a thread.
o Please take the time to use the forum's search facilities before asking a question. As much as we like to help, it can become tedious when the same questions are asked multiple times. Help us help you. :)
o If posting in Trademart, read the Trademart FAQ.
o If you're here to suggest a new idea for a forum section, have a really long think about it first. It's likely that the section you wish to introduce will be very specific (and generate no traffic), or another existing section already covers it sufficiently.
o Keep an eye out for existing magazine feedback threads. There's no need to create another one if your contribution can be posting in an existing thread.
Feel free to post any suggestions and/or additions to this guide.
Edited by .:Cyb3rGlitch:., 11 February 2010 - 09:49 PM.