I'm considering an unlimited 4g plan with vividwireless
I am just curious to hear of any gripes regarding their customer service?
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Posted 08 April 2015 - 11:04 AM
Perhaps have a look through these threads
Do note it is Whingepool so you tend to get a lot of negative crap and little positive stuff.
Of course you are my bright little star,
I've miles and miles of files pretty files of your forefather's fruit,
and now to suit our great computer. You're magnetic ink.
Posted 08 April 2015 - 02:52 PM
Their support is typical lvl 1 support...and not much else. Like dodo, if you know what you're doing, they're great to use until there's an actual problem.
They over subscribe, so your mileage will vary with the location you're in.
There is also massive amounts of QoS filtering happening, in general, browsing is fine, try anything else like streaming, gaming etc, it all falls in a pile. To get past this, VPN's work an absolute treat, I found when I was using it, that I could get better bandwidth than a lot of ADSL 2+ connections I've had, easily upwards of 20mbit.
Also found that the bandwidth would quickly fade throughout the month, so they're clearly only purchasing a certain level of 'premium' bandwidth from Optus.
Posted 11 April 2015 - 06:14 PM
Ah, thank you a heap for that info!
MY CURRENT SIGNATURE
Posted 12 April 2015 - 06:25 PM
Depending on your needs, Vodafone has just released a 50GB a month for $140 on ACTUAL, 4G LTE.
Wherever you go in life, watch out for Scythe, the tackling IT support guy.
"I don't care what race you are, not one f*cking bit, if you want to be seen as a good people, you go in there and you f*ck up the people who (unofficially) represent you in a negative light!"
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