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Adobe Illustrator has stopped working.

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#1 TapaniKorpela



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Posted 14 March 2016 - 03:05 AM

Illustrator (CS5) just crashed. How do I recover the file?


#2 Cybes



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Posted 14 March 2016 - 04:02 AM

Illustrator (CS5) just crashed. How do I recover the file?

Recover what file? If you were mid-edit and hadn't saved for a bit, then that work is gone. The save, if there was one at all, will be right in the working directory like it should be.

"Reality does not care what you think." - Dr Richard Feynman
"There is no "I" in team." - "True.  I will not be found in any team."

#3 Rybags



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Posted 14 March 2016 - 10:00 AM

Got spam?

#4 Chaos.Lady



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Posted 14 March 2016 - 03:51 PM

*Le sigh*

In the light universe I have been darkness. Perhaps in the dark zone I can be light...
Take the boat, promise me 
Never to tell
The secrets you know,
Of the Angel in Hell.

#5 JerzyGora



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Posted 23 March 2016 - 12:45 AM

Hiya, I've been repairing and upgrading computers for over 10 years, I will help you to the best of my ability.

Typically when this occurs in CS5, the auto recovery function will kick in the next time you open the program up

The word [Recovered] appears after the filename in the title bar of the document window to indicate that the document contains unsaved changes that were automatically recovered.

If you cannot see them, Illustrator creates temporary filesending in " .tmp " for example photoshop files would be: ~PST#####.tmp in Windows; or Temp##### in Mac.... (### is series of numbers)

Those files are temporarily stored in the hard drive and deleted once you save the file or close the program BUT if the program or computer crashes sometime they stay.

Search your system for TEMP followed by numbers as shown above and see if you can find it.

I hope this posts will help you also.

<link removed>

Edited by Chaos.Lady, 23 March 2016 - 07:02 AM.
removed external link

#6 joemeow



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Posted 21 September 2016 - 11:24 PM

it's a software issue

do recover it through any data recovery software

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