Jump to content


Photo

Telstra NBN slow upload speed


  • Please log in to reply
7 replies to this topic

#1 Kothos

Kothos

    Titan

  • Atomican
  • 17,002 posts

Posted 22 February 2017 - 11:29 PM

So, I have Telstra FTTH NBN with a cable connection between my laptop and the Telstra Max-thingy modem (mind you, the wifi connection seems almost as fast).

 

I am on a 100/40 plan. OzSpeedTest shows my speeds at roughly 85/0.7, (ranging from 75-95/0.7) whereas speedtest.telstra.com shows it as 94/38.

 

Which one do I trust?

 

I'm particularly concerned about the 700kbps upload speed. I work from home and videoconference/teleconference a lot. I don't have many issues but I am having a delay on Aus -> USA -> Aus voice calls (call processing happens in USA) which I'm pretty sure is distance lag, but nevertheless, the tech working on the problem wants me to prove my upload speed is okay.


"To love another you have to undertake some fragment of their destiny." - Quentin Crisp

#2 Cybes

Cybes

    Titan

  • Atomican
  • 17,719 posts
  • Location:Where I am

Posted 23 February 2017 - 12:34 AM

http://www.cloudping.info/ - Pings various servers all 'round the globe to give you a better idea what your real-world performance is going to be like.

BTW: Chances are excellent that Telstra is lying its arse off, no matter what they tell you. If they said the rain is wet, I'd want to go check.

"Reality does not care what you think." - Dr Richard Feynman
"Ideas do not deserve respect.- people do." - Peter Boghossian (paraphrase)


#3 Jeruselem

Jeruselem

    Guru

  • Atomican
  • 13,414 posts
  • Location:Not Trump-Land

Posted 23 February 2017 - 07:13 AM

Gee that's a friggin slow upload. I get near 5 mbps on 25/5 iinet connection.
Tried the ookla speed test?

Edited by Jeruselem, 23 February 2017 - 07:16 AM.

Cortana at your service


#4 Rybags

Rybags

    Immortal

  • Super Hero
  • 34,508 posts

Posted 23 February 2017 - 08:39 AM

Try http://www.speedtest.net and do multiple runs at local, interstate, international servers.

 

Wouldn't surprise me if T$ throttles the frig out of their NBN connections.  It seems normal with ADSL in that people get a fraction of expected performance, so why not other physical layer types?

These pricks seem hardly better than Dodo, but at least Dodo's pricing reflects the quality of service.



#5 SquallStrife

SquallStrife

    Really knows where his towel is

  • Atomican
  • 17,925 posts

Posted 23 February 2017 - 09:12 AM

OzSpeedTest is garbage, don't use it.
SyDjDDk.png [retro swim] | AzpUvwG.png @retroswimau | q5O6HgO.png +RetroSwim
四時半を待っています!

#6 Kothos

Kothos

    Titan

  • Atomican
  • 17,002 posts

Posted 23 February 2017 - 02:35 PM

CloudPing gives me these latencies

 

2j2gvf7.png


I also tried speedtest.net and the GoodGearGuide speed test and they give almost identical results to the Telstra test.

 

So, there's something wrong with the way OzBroadband do their test?


"To love another you have to undertake some fragment of their destiny." - Quentin Crisp

#7 Cybes

Cybes

    Titan

  • Atomican
  • 17,719 posts
  • Location:Where I am

Posted 23 February 2017 - 02:36 PM

CloudPing gives me these latencies


Ouch! Don't try to play any games on US servers. :p Apart from that, though, I've seen worse - both in latency and variability.

Edit: And yeah, that upload speed blows chunks.

Edited by Cybes, 23 February 2017 - 02:38 PM.

"Reality does not care what you think." - Dr Richard Feynman
"Ideas do not deserve respect.- people do." - Peter Boghossian (paraphrase)


#8 Master_Scythe

Master_Scythe

    Titan

  • Hero
  • 19,799 posts
  • Location:QLD

Posted 23 February 2017 - 03:05 PM

3 seconds to California! that's a nightmare!

This is EXACTLY why VPN's were invented. Direct routes.


Edited by Master_Scythe, 23 February 2017 - 03:05 PM.

Wherever you go in life, watch out for Scythe, the tackling IT support guy.

"I don't care what race you are, not one f*cking bit, if you want to be seen as a good people, you go in there and you f*ck up the people who (unofficially) represent you in a negative light!"





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users