Shopped through them many times, you pay a little more than other stores, but the customer service, I have found, is next to none. Always seem to have the stock I need, and always seem willing to cut a deal.
Cheep prices, and strange for a MSY, the staff seem friendly. Had to take back some items (admittedly my fault), and they were happy to do a strait swap.
Hit and miss. Don't always have the stock advertised, and it is really a roll of the dice if the person serving you is going to treat you like a human or not. Also prices seem to be hit and miss, with some reasonably priced, and some stupidly expensive.
Shocking customer service, prices seem higher than needed to be. Felt like they just wanted me out the shop when shopping there (only ducked in quickly during lunch for a mouse, seemed they were annoyed that I was only buying one cheep item).
Always seems to be a cue, but the line moves quick enough, stock levels seem to be reasonable. Havn't had to take anything back there, so don't know how they handle returns, but sales staff seem nice for a MSY again.