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The NBN's coming to my street soon and I'd like to get some idea who the best providers are - not so much in terms of bang for your buck (I can survey that landscape pretty well myself), but in terms of customer service quality. See, I realize that most of the faults with the NBN are NBNCo's responsibility, so in that regard, the choice of provider is somewhat arbitrary, seeing as how the hardware leading into my house is the same either way. But say I do have problems, which providers have the customer service depts. that are easiest to get along with and get results the fastest? Are there any companies I should avoid like the plague? Appreciate the community's thoughts on this one...