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g0t.w00t?

Trying to help a friend

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So a mate of mine has had a LOT of problems with motherboards lately in his new 1366 build.

 

He had to RMA a Gigabye board twice (ud3r rev2) due to ram slots being borked, now he has an ASUS P6X58D-E and the ram still only registers 4 of his 6 gig.

 

He has changed the ram, all good. He is seriously pissed off at this predicament. The store he bought from only offers store credit, not a cash refund (which sounds suspect to me).

 

Any ideas how to help him out?

 

edit - he changed RAM from kingston to gskill, still no go. CPU reseated multiple times in each board.

Edited by g0t.w00t?

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this is a common problem from what I have read on the net my advice would be:

 

-reseat his cpu

-make sure the ram is in the correct memory bank

-flash the bios

-make sure hes using 64bit windows

 

Not sure what their laws are regarding returns but in Australia he would be legally entitled to a refund.

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this is a common problem from what I have read on the net my advice would be:

 

-reseat his cpu

-make sure the ram is in the correct memory bank

-flash the bios

-make sure hes using 64bit windows

 

Not sure what their laws are regarding returns but in Australia he would be legally entitled to a refund.

yeah, he's done everything except bios flash. might walk him through it when he gets back online

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the memory controller is in the uncore section yes? (i don't have my i7 yet, and have never oc'd one)

 

would it perhaps be of benefit to try a small voltage increase to that/cpu to see if it stabilizes?

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The store cant remove a customers rights by having a store policy. AFAIK If the product does not do what its intended to, than a refund can be asked for within a reasonable time related to life of product.

Hope this helps.

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I have the same board, also using Gskill Trident 6Gb 2000mhz kit.

 

The system wont post in the blue slots, put them in the white and presto! we had lift off.

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