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Adicolour

Computer is crashing constantly with BSODs

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Hi Atomic,


I built this computer not too long ago (March 2016) and recently I've been having issues with stability. I'm constantly crashing within a few minutes of loading into Windows 10, I get blue screens with a ":(" and a few error messages. These errors are mostly "CRITICAL_PROCESS_DIED" or "KERNEL_DATA_INPAGE_ERROR".


I can't seem to pinpoint when it happens, I could be playing games, watching videos, or just browsing reddit, and the computer would stop responding. I can move my mouse for a bit but nothing will click. Then eventually I get the errors above. But before today, I could use the computer for a decent amount of time before errors started to happen. Today, they've occurred pretty much as soon as I load into windows.


Specifications are


CPU: Intel Core i5-6600k (not overclocked)


CPU Cooler: Cryorig A80 AIO 280mm cooler


Motherboard: Asus z170-AR


Memory: Corsair Vengeance LPX CMK16GX4M2A2133C13 16GB (2x8GB) DDR4


Graphics Card: EVGA GTX970 ACX2.0


PSU: Corsair HX1000


SSD: 2x Patriot Blazer 60GB in RAID 0 (OS Drive)


HDD 1: Western Digital Green 1TB Drive WD10EADS-00L5B1


HDD 2: Seagate 1TB Drive ST31000524AS


ODD: LG GH22NS50 DVD Drive


When the computer restarts after crashing, I load into BIOS and I notice that one of my SSDs are not detected. If thats the case, I power down and turn off power supply at the wall. 99% of the time, when I turn it back on and load back into the BIOS, both SSDs are detected, as is the Seagate Drive, the WD drive however isn't. Both the WD and Seagate drives are recycled from older builds, whereas the Patriot drive are new for this build.


I can usually load into windows fine after this, but I know a crash is always imminent. Something I have noticed is that when in safe mode I won't crash, making me think its something software related.


Any help/ideas would be much appreciated!


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From a brief look around, Kernal Inpage Data Error can mean a faulty memory module or bad sector/failing HDD (likely one containing a page file).

 

You might need to look for Win10 specfic info but for Win8 you can look at the generated minidump from the BSOD with a viewing application (unsure if the system error log under management console would provide sufficient info).

 

Tom's HW thread relating to Win8 http://www.tomshardware.com/faq/id-1653301/fix-kernel-data-inpage-error-windows.html

 

You'd probably want to check your system recovery options and set it to generate small dump. To restart or not is up to you but I always set that to no restart.

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Thanks for your help Rybags!

I have my settings to make "small memory dump (256 KB), but I haven't been able to get one to be made, so the computer will crash but I will get no minidump. I get Critical Process Died more than anything.

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Possibly some circumstances don't generate them. If you browse the system logs in Event Viewer does anything show up (note I don't have Win10 so things might work a bit differently there) ?

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xGvqTO0.png

 

The bottom two seem to be related to powering down/crashing. I cant seem to figure out the other three.

 

One thing I have noticed is that I unplugged one of my monitors which was connected via HDMI, as opposed to the one still plugged in via DVI and I have no issues with crashing so far. Could that be a problem? I do have ultramon installed.

Edited by Adicolour

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Possibly. In that case it probably falls into dodgy driver or buggy PnP category.

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Okay, I tried a few times just then.

 

When using two monitors, one with HDMI to DVI, the other DVI to DVI. The system crashed twice. Once within an hour or so of starting, the next being pretty much as soon as I logged into windows.

 

I unplugged the HDMI cable from my graphics card, and its been about half an hour with no crashes. Might leave it running for a bit.

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With a bit of luck it might just be a dodgy HDMI cable?

Hopefully its that simple

Could it be an issue with ultramon and recent windows 10 updates?

Could be so I'm going to uninstall it to see how I go

 

Steps to be taken

Try using just the HDMI monitor, if that is fine

Try both monitors with ultramon uninstalled.

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Reporting back.

 

The 'test' (if you can really call it that) with the one monitor went well

Uninstalled ultramon

Plugged second monitor back in, froze before I could even log in.

Restarted and all seems well for about the past hour or so

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If you Google search hdmi bsod "Windows 10" you get a shitload of hits.

 

One suggestion was disable "nVidia Streaming Kernel Service" - might be worth a shot.

Though it would be handy to know what module is reported in the error log.

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Well, 5 hours in and I've got my first crash. Still nothing substantial in eventviewer nor a minidump. Now I don't get a blue screen, just a freeze. I guess that's progress.

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Looks like a bent pin on the CPU ,its not getting power into the Kernel.

 

Safe mode will activate low power mode with no drivers loaded. Also check the cable around the GPU's and SSD"s could be a lose connection.

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WTF? Kernal refers to a central part of the OS, it's not a physical entity. Safe mode will usually make little difference to the CPU power mode.

Plus desktop Core CPUs after 2006 are LGA, pins on the motherboard, not CPU. Unlikely this problem is with the CPU or socket, more likely a problem with an OS component or a driver.

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Well... to detract from the progress I thought we'd made, I had just the one monitor plugged in and I just froze. Was just browsing facebook when chrome stopped responding with the prompt "waiting for cache" in the bottom left corner. BSOD with Critical process died. No minidump, and just the same three events in event viewer...

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Have you run memtest and checkdisk yet?

 

Given you have 16Gb of ram I hope you haven't disabled the swap/page file. Despite what some numbnuts on the interwebs claim disabling this does not magically make a PC faster.

Add to this some programmes (adobe products come to mind) need a page file no matter how much RAM you have so disabling it causes problems.

 

For the memtest I use

http://www.memtest86.com/download.htm

or I use

http://www.ultimatebootcd.com/ which has a lot of diagnostic tools on it.

 

 

Also check you BIOS is current

Z170-AR BIOS 1801 > Improve system stability.

http://www.asus.com/us/Motherboards/Z170-AR/HelpDesk_Download/

 

Check the SSDs are up to date and running properly with Patriot toolbox. However as you are running raid 0 toolbox may have trouble with this.

https://patriotmemory.com/product/blaze-solid-state-drives/

 

Run a CPU stress test with IntelBurnTest

http://www.majorgeeks.com/files/details/intelburntest.html (there are also command line versions on the UBCD).

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can you think of any updates on your system or any changes that happened prior to the instability?

for example a recent avast antivirus update on a system i looked at the other day was making it blue screen removed avast and the problem was gone

same thing can happen with updated video drivers sometimes they just bug out and you need to go back to a older one or sometimes just scrub the remaining drivers with ddu in safe mode before reinstalling

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Have you run memtest and checkdisk yet?

 

Given you have 16Gb of ram I hope you haven't disabled the swap/page file. Despite what some numbnuts on the interwebs claim disabling this does not magically make a PC faster.

Add to this some programmes (adobe products come to mind) need a page file no matter how much RAM you have so disabling it causes problems.

 

For the memtest I use

http://www.memtest86.com/download.htm

or I use

http://www.ultimatebootcd.com/ which has a lot of diagnostic tools on it.

 

 

Also check you BIOS is current

Z170-AR BIOS 1801 > Improve system stability.

http://www.asus.com/us/Motherboards/Z170-AR/HelpDesk_Download/

 

Check the SSDs are up to date and running properly with Patriot toolbox. However as you are running raid 0 toolbox may have trouble with this.

https://patriotmemory.com/product/blaze-solid-state-drives/

 

Run a CPU stress test with IntelBurnTest

http://www.majorgeeks.com/files/details/intelburntest.html (there are also command line versions on the UBCD).

 

Memtest yes, I ran that when I first built it to make sure it was ok, just in case I had to return it. I dont know how to change the page file so I am going to say I haven't touched it.

 

I will do a check disk when I next restart as well as a BIOS update, lifes been getting in the way a bit

 

will do the Patriot stuff now. EDIT: it came up with No supported drives found.

 

 

A complete clean reinstall of the video drivers might be required.

 

Done and done

http://www.pcauthority.com.au/News/419691,symantec-products-vulnerable-to-buffer-overflow-bug.aspx

 

I have No idea if this relates to you, but your most obvious symptoms do fit the bill, sort of...

Nothing Symantec on my PC

 

can you think of any updates on your system or any changes that happened prior to the instability?

for example a recent avast antivirus update on a system i looked at the other day was making it blue screen removed avast and the problem was gone

same thing can happen with updated video drivers sometimes they just bug out and you need to go back to a older one or sometimes just scrub the remaining drivers with ddu in safe mode before reinstalling

The only thing I can think after installing windows is installing drivers, then a few games (dota and fallout 4, the division) chrome, vlc. Then just office 2016.

Edited by Adicolour

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