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redrob

pc boots up get to login page then freezes

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Hewston i have a problem,i boot my pc up it starts then gets to the log in page i start to type then the thing freezes,mouse and keyboard not respnding.

I followed some google trouble shooting started in safe mode then unchecked all the boxes in start up .Windows 7 .Then restart and sometimes i get to log in and some times it freezes.Then i try a restart and same thing .

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Thankyou

Master_Scythe and top of the morning to ya,oh buggger really what would you recomend for a z77 extreme 4 mobo

thought it might be the battery but not the case

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First step is to take the ram out, and clean the pins.

 

Lots of things can be used for cleaning.

Pencil Eraser till its shiny.

Rubbing alcohol and paper towel.

Windex and paper towel (just spray the paper towel, wipe the pins, and give 15 minutes to dry before reinstall).

 

Its not uncommon for bare copper to oxidize, hence the cleaning every few months.

 

All my pats get a light wipe with Dielectric Grease when I install them to stop that shit.

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OK cleaned all pins with iso then replaced 1 and tried and then replaced the other ,then single ram no joy


should i return the ram as i believe gskill ripjaws x is life time warranty

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OK cleaned all pins with iso then replaced 1 and tried and then replaced the other ,then single ram no joy

 

Sorry I dont understand what you mean by "then single ram". How is that different to "replaced 1 and tried"?

Just trying to narrow down what you have and haven't tried yet

 

 

Ram was just the first port of call, can still be motherboard, or who knows what else.

 

To eliminate software entirely, do you have a second PC?

 

Could you burn\USB up a copy of UBUNTU linux, and boot from that?

 

If it works and doesn't hang, we can then assume its software.

While no error, and hard lock is super unlikely to be software, booting to a whole new OS temorarily will rule it out for sure.

Edited by Master_Scythe
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sorry for confusing you ,I cleaned both ,i then replaced 1 and booted up same problem,i removed that 1 and relaced the other one then booted ,same problem .Ireplaced both and booted and still the same problem.yes i have the laptop im on now will try and download linux

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Is it overclocked? If yes, then set back to default speed.

 

Next up would be try a minimal system, remove all but 1 Ram module, run minimum cards.

After that would be system restore if you've done stuff like updates or new drivers in the last week.

Reinstall Windows if none of that works.

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ok its done now but in my bios i dont see an option to boot from usb

 

find out what your boot menu key is.

usually F8, Escape, or F10.

 

Your USB stick might be called "USB HDD"

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ok thanks rybags all done mate .what if i load it in safe mode will that work


All good it was f11 its loading linux now


linux loaded but mouse cursor frozen

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no response to keyboard inputs or anything either?

Something hardware related for sure. Dont blow away your windows partition yet....... hmm.

 

How barebones can you make that system? Is there onboard graphics to eliminate the Graphics Card?

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just a sec i just noticed that the censor for the wireless loigtiech mouse those lights are off


should i try find a usb cable mouse i have 1 here somewhere

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KB/mouse not responding not necessarily a locked up system. Are they both USB? Worth going over USB related options in the Bios. Also try the PS2 ports if you have them and a device to suit.

A good test for a dead machine is Caps/Num lock keys, if the LED alternates then it usually means the computer is alive.

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well bugger me it seems to be the dam logitech wirless mouse the cable mouse works perfect


Thanks guys ill try boot into windows again with all services enabled and see what happens .

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*Walks out of room throwing arms in the air*

Nah Im kidding, If not for possible solutions like this, 'work' would never be fun :)

 

I bet thats all it was :P

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Thats ok ive just picked myself up of the floor after bashing my numb skull against the wall ,just booting windows now ,will check


ohhhhhhhhh no its still doing it ,no usb mouse light on but not moving ,back to removing vid card yes


sorry usb mouse light is on

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ive plugged the hdmi cale into the mobo,then plugged the other end into the monitor,changed the monitor to hdmi but no picture ,well nothing on the monitor


oh and yes i enabled it in the bios

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ok ill try that


ho hum seems my 290x has died


conected back wireless mouse and no problem seems the vid card is plucked

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Do the same cleaning + reseat as you did with the RAM.

Otherwise, yep, GPUs get quite a hammering. Its not uncommon for them to die.

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Ok mate thanks again for your profesional help.Iwill clean the card terminals and see what happens.

Cheers Till next time

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